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Terms of Service

Terms of Service

Last updated: September 25, 2025

Acceptance of Terms

By accessing and using LoyaltyPe's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

LoyaltyPe provides a digital loyalty and rewards platform that enables small businesses to create and manage customer loyalty programs using QR codes and mobile technology.

For Merchants:

  • Dashboard to create and manage loyalty programs
  • QR code generation and management
  • Customer analytics and insights
  • Fraud prevention and verification tools

For Customers:

  • Mobile app to scan QR codes and earn rewards
  • Digital wallet for reward tracking
  • Notification system for offers and updates
User Accounts and Registration

Account Creation

You must provide accurate, current, and complete information during registration and keep your account information updated.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Age Requirement

You must be at least 18 years old to create an account and use our services.

Acceptable Use Policy

Permitted Uses

  • Create legitimate loyalty programs for your business
  • Earn and redeem rewards through legitimate transactions
  • Use the platform in compliance with all applicable laws

Prohibited Uses

  • Fraudulent activities or attempts to game the system
  • Creating fake accounts or businesses
  • Violating any local, state, or federal laws
  • Interfering with the platform's security features
  • Harassing other users or merchants
Payment Terms

Free Tier

Basic features are available at no cost with usage limitations.

Premium Plans

Premium features require a monthly subscription. Payments are processed securely through our payment partners. Subscriptions auto-renew unless cancelled.

Refunds

Refunds are available within 30 days of purchase for annual plans. Monthly subscriptions are non-refundable but can be cancelled at any time.

Intellectual Property

The LoyaltyPe platform, including its software, design, text, graphics, and other content, is owned by LoyaltyPe and protected by copyright, trademark, and other intellectual property laws.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our platform for its intended purpose.

User Content

You retain ownership of content you create, but grant us a license to use it as necessary to provide our services.

Limitation of Liability

LoyaltyPe provides the platform "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service and are not liable for temporary outages or maintenance periods.

Termination

By You

You may terminate your account at any time by contacting our support team or using the account deletion feature in your dashboard.

By Us

We may terminate or suspend your account if you violate these terms, engage in fraudulent activity, or for other legitimate business reasons.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the platform. Continued use of the service after changes constitutes acceptance of the new terms.

Governing Law

These terms are governed by the laws of the State of California, United States. Any disputes will be resolved in the courts of San Francisco County, California.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@loyaltypе.com

Phone: +1 (555) 123-4567

Address: 123 Business Ave, Suite 100, San Francisco, CA 94105